At Wholesale Plumbing Supply Company, We Listen and Deliver
Updated: June 15, 2020
Dear Valued Customer,
At Wholesale Plumbing Supply, Capital Supply and our Premier Studio Showroom locations, we care about the health and safety of our employees, their families and our customers. We know your business is important and want to be there for you during this uncertain time.
In order to do our part in halting the spread of COVID-19, we will be implementing the following actions until further notice.
CUSTOMER SUPPORT: For the next few weeks our outside sales staff will limit their customer and jobsite visitations; however, he/she will be accessible by phone and email. Our goal is to provide the best customer service to our valued customers. We ask you to be patient while we adapt to this new way of doing business.
PICKUP & DELIVERY: As we continue business during this precautionary time, our counters are fully open. We are still providing No Contact deliveries or Curbside Pick-ups upon requests.
SHOWROOM APPOINTMENTS: All Premier Showrooms are open to the public, however we will be available to teleconference consultations should you prefer not to come in. Our talented consultants can walk customers through the selection processes utilizing the phone and our new website. To help monitor the amount of people coming through our showrooms, we do encourage appointments.
CUSTOMER EVENTS/TRAINING SESSIONS: All scheduled training events are suspended at this time until further notice.
OUR LOCATIONS: Increased hygiene measures are in place at each of our facilities along with additional cleaning procedures. In addition, we have asked our manufacturer sales reps and other outside visitors to suspend their visits to our facilities until further notice.
If you have any questions, please contact your sales or customer service representative.
Thank you for your patience and stay safe.
Thomas J D' Angelo
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